ma777's Privacy Policy

ma777 provides a safe, transparent, and trustworthy online gaming and betting service for users in Bangladesh. Your privacy is very important to us. We believe you should have full control over your personal information. The purpose of this privacy policy is to clearly inform you how ma777 collects your information, why it collects it, how it uses it, and how it keeps it secure.

This policy applies to all ma777 services — website browsing, account creation, financial transactions, and customer support. By using our platform, you are considered to have consented to this policy. Please read it carefully.

ma777 may collect the following categories of information to operate its services properly:

1.1 Identity Information

• Full name, date of birth, and national identity card or passport number (where applicable)
• Email address and contact information
• Residential address

1.2 Financial Information

• bKash, Nagad, and Rocket numbers and transaction records
• Bank account information (for bank transfers only)
• Deposit and withdrawal history

1.3 Technical Information

• IP address, browser type and version
• Operating system and device identifier
• Cookies and session data
• Time of site access, page navigation, and click data

1.4 Gaming Activity Information

• Betting history, win and loss records
• Account login time and duration
• Bonus and promotion usage records

ma777 collects your information in the following ways:

• Direct provision: When you register an account, fill out a form, or contact customer support.
• Automatic collection: When you browse our website, technical information is collected through cookies and tracking technology.
• Transaction processing: Information received during financial transactions through bKash, Nagad, Rocket, and bank transfer.
• Third parties: Information received from authorized service providers for fraud prevention or identity verification.

ma777 uses your personal information only for the following legitimate purposes:

• Creating, managing, and verifying your account
• Processing financial transactions including deposits and withdrawals
• Providing customer support and resolving your complaints or questions
• Security checks to prevent fraud, scams, and money laundering
• Improving our service quality and resolving technical issues
• Communications about bonus and promotional offers (with your consent only)
• Operating and monitoring responsible gaming activities

ma777 never sells your information to third parties. Information is shared with third parties only for specific reasons and under strict confidentiality agreements.

ma777 takes industry-standard technical and organizational measures to ensure the security of your information:

• SSL Encryption: SSL/TLS encryption is used across our entire platform, keeping your data secure during transmission and receipt.
• Data Encryption: Stored sensitive information (such as passwords and financial data) is kept in encrypted form.
• Access Control: Only authorized staff can access your information, and they are required to follow strict confidentiality obligations.
• Regular Security Audits: Our systems and infrastructure undergo regular security reviews.
• Two-Factor Authentication: An additional security layer is used to prevent unauthorized access to accounts.

However, complete security over the internet cannot be guaranteed. Please keep your password private and use familiar devices.

Cookies are used on the ma777 website. Cookies are small text files stored in your browser that help improve website performance and user experience.

The types of cookies we use:

• Essential Cookies: Required for maintaining login sessions and security functions.
• Functional Cookies: For remembering your preferences (language, settings).
• Analytics Cookies: For analyzing website usage to improve services.

You can control or disable cookies from your browser settings. However, disabling certain cookies may cause some website features to not work properly.

ma777 may share your information with third parties in the following limited circumstances:

• Service Providers: Trusted partners for payment processing, identity verification, and managing technical infrastructure — they use your information only to complete specific tasks.
• Legal Obligations: Information may be disclosed under court orders, regulatory authority directives, or other legal requirements.
• Fraud Prevention: To assist in investigations of cybercrime, money laundering, or fraud.

Your information will not be shared with third parties for any other reason without your consent. No third party will have the right to use your information for commercial purposes.

ma777 retains your information for as long as necessary. As a general rule:

• Information for active accounts is retained while account services are active.
• After an account is closed, information may be retained for a specified period due to relevant legal, security, or financial obligations.
• Once legal requirements have ended, information is securely deleted or anonymized.

As a ma777 user, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you may request a correction.
• Right to Erasure: In certain circumstances you may request that your information be deleted (though complete deletion may not be possible if legal obligations exist).
• Right to Restrict Processing: In some circumstances you may request that processing of your information be limited.
• Right to Withdraw from Marketing: You may request to stop promotional communications at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

ma777's services are for those aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21. If we are informed that a minor's information is in our system, it will be deleted immediately.

If parents believe their child has created an account on ma777, please contact our support team.

ma777 may change or update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• By noting the update date on this page.
• Through a notification when logging into your account.
• By contacting your registered email (for significant changes).

Continuing to use ma777 after a policy change will indicate that you have accepted the new policy. It is therefore recommended that you check this page regularly.

ma777's servers and technical infrastructure may be located in various countries. If your information is transferred or stored outside Bangladesh, we ensure that appropriate safeguards are in place for that transfer and that your information remains protected in accordance with the standards of this policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact the ma777 support team:

• Email: [email protected]
• Live Chat: Available 24/7 — support in Bengali and English

Our privacy team will respond to your message within a reasonable time. Providing responsible and secure service is ma777's core commitment.